Frequently asked questions
Pricing, timelines, security and how day-to-day management actually works. If your question isn't here, ask us directly.
FoneFluent is a premium outsourcing provider offering an end-to-end solution: talent recruitment, dedicated offices, HR, payroll, IT, and account management under one roof in Amman, Jordan. We are ISO 27001 certified, independently assessed against PCI DSS, HIPAA and NIST SP 800-53, and keep communication lines open so you always have real-time visibility into your team's performance.
Jordan combines a young, university-educated, highly English-proficient workforce with significantly lower labor costs than the US and Europe, a stable business environment, and a time zone overlapping European business hours and the US East Coast morning.
Customer service and sales, technical support, back-office and data processing, digital marketing and content, and employer-of-record hiring for virtually any role that can be performed remotely.
Typical timelines run a small number of weeks for non-technical roles and longer for technical roles, plus the candidate's notice period. [PLACEHOLDER — exact timelines to be confirmed by FoneFluent.]
One transparent monthly rate per team member covers salary, office space, equipment, HR, payroll, and IT support. No setup fees, no hidden costs. Use our savings calculator or contact us for a tailored quote.
You do. Your team reports directly to you, works on your systems, and delivers to your KPIs — while FoneFluent handles everything around them: HR, payroll, IT, facilities, and wellbeing.
All work created by your staff is your exclusive property under their employment contracts. Every employee signs non-disclosure and confidentiality agreements, and our operations are ISO 27001 certified and independently assessed against PCI DSS, HIPAA and NIST SP 800-53.
Yes — we support work-from-office teams in our Amman facility, secure work-from-home setups, and hybrid models. See the delivery options on our Outsourcing page.
Try our Outsourcing Savings Calculator
See what a dedicated team in Amman costs against equivalent local hires — role by role.