Why Jordan is the Middle East's best-kept outsourcing secret
A young, university-educated, English-proficient workforce and a time zone that overlaps both Europe and the US East Coast — the case for Amman, in numbers.
The true cost of an offshore seat — what a monthly rate should include
Salary is the number everyone quotes. Office space, equipment, HR, payroll, IT and account management are the numbers that decide whether outsourcing actually saves you money.
[PLACEHOLDER — outline only. FoneFluent will supply the final copy for this post before go-live; the layout below is what the finished article looks like.]
Ask three providers for a price and you will get three numbers that are not measuring the same thing. The gap is rarely margin — it is scope. Here is every line that belongs inside a monthly seat rate, and what it costs you when it sits outside one.
What a salary figure leaves out
- Employer contributions and statutory costs
- Paid leave, sick leave and the cover you need to absorb them
- Recruitment cost per hire, and the cost of a hire who leaves in month three
The seat itself
- Workspace, power, connectivity and redundancy
- Equipment, refresh cycles and spares
- Security controls that a regulated client will ask you to evidence
The people around the team
- Team leads and quality assurance
- HR, payroll and local employment compliance
- IT support, and who is on the hook at 2am
Account management
What "included" should mean, and the questions that reveal whether it does.
Reading a quote
A side-by-side of two rates that look 20% apart and are not.
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